Service Providers
Effective Date: October 2, 2026
Forrel Mail uses third-party providers to support the service. The table below describes their roles and the processing locations currently known for this deployment.
| Provider | Service & Purpose | Processing Location | Privacy Notice |
|---|---|---|---|
| Google LLC (Google Cloud & Gmail API) | Mailbox OAuth 2.0 authentication, outbound message dispatch, inbound thread sync. | United States / Global | View Notice → |
| Neon Inc. | Managed PostgreSQL hosting and storage for account and workspace data, prospects, campaigns, and email and conversation records, including message bodies. | Configured Neon region | View Notice → |
| Vercel Inc. (Vercel AI Gateway) | Routes AI requests. Prompts may include business knowledge, prospect details, and relevant email or conversation text. | Not confirmed for this deployment | View Notice → |
| Anthropic | Configured model provider for strategy, goal and campaign writing, message writing, and business setup requests. Prompts may contain business knowledge and prospect or conversation context. | Not confirmed for this deployment | View Notice → |
| OpenAI | Configured model provider for orchestration, next-action, qualification, and research requests. Prompts may contain prospect details and relevant email or conversation text. | Not confirmed for this deployment | View Notice → |
| Resend, Inc. | Transactional operational email delivery (account email verification, security anomaly alerts, deliverability notices). | United States | View Notice → |
| Stripe, Inc. | Customer payment processing, subscription management, and billing portal hosting (deferred during Free Pilot Preview). | United States / Global | View Notice → |
| cron-job.org | External high-availability heartbeat dispatcher for durable background job execution. | Germany (European Union) | View Notice → |
Provider Questions
During the supervised alpha, ask your workspace administrator to raise questions about providers on your behalf. A dedicated privacy contact has not yet been configured.